{"id":8827,"date":"2025-05-15T14:55:57","date_gmt":"2025-05-15T17:55:57","guid":{"rendered":"https:\/\/stage-mastersense.fuerzastudio.com\/ombudsman\/"},"modified":"2025-06-23T11:32:15","modified_gmt":"2025-06-23T14:32:15","slug":"ombudsman","status":"publish","type":"page","link":"https:\/\/mastersense.com\/en\/ombudsman\/","title":{"rendered":"Ombudsman"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8827\" class=\"elementor elementor-8827 elementor-7101\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e3b42a e-flex e-con-boxed e-con e-parent\" data-id=\"5e3b42a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-70c60df e-con-full e-flex e-con e-child\" data-id=\"70c60df\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-31cac77 e-con-full e-flex e-con e-child\" data-id=\"31cac77\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63b5304 elementor-widget elementor-widget-heading\" data-id=\"63b5304\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Contact us<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-542ef60 call-to-action__title elementor-widget elementor-widget-heading\" data-id=\"542ef60\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">ombudsman<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92e9554 elementor-widget elementor-widget-text-editor\" data-id=\"92e9554\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MasterSense values \u200b\u200bclear, accurate and timely communication. That is why we have created the MasterSense Ombudsman Service. This is an open <strong>communication channel for customers, partners and employees<\/strong> to send their suggestions, complaints, reports and compliments.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6498a2 e-con-full e-flex e-con e-child\" data-id=\"d6498a2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-deff8d3 elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"deff8d3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"487\" height=\"487\" src=\"https:\/\/i0.wp.com\/mastersense.com\/wp-content\/uploads\/2025\/05\/image-1.webp?fit=487%2C487&amp;ssl=1\" class=\"attachment-large size-large wp-image-8260\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/mastersense.com\/wp-content\/uploads\/2025\/05\/image-1.webp?w=487&amp;ssl=1 487w, https:\/\/i0.wp.com\/mastersense.com\/wp-content\/uploads\/2025\/05\/image-1.webp?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/mastersense.com\/wp-content\/uploads\/2025\/05\/image-1.webp?resize=150%2C150&amp;ssl=1 150w\" sizes=\"(max-width: 487px) 100vw, 487px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9af93dc e-con-full e-flex e-con e-child\" data-id=\"9af93dc\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-77d4429 e-con-full programs__grid e-flex e-con e-child\" data-id=\"77d4429\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-56190a5 e-con-full programs__left e-flex e-con e-child\" data-id=\"56190a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0918385 e-con-full e-flex e-con e-child\" data-id=\"0918385\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-231388f elementor-widget elementor-widget-heading\" data-id=\"231388f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Get in touch<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6985888 carreiras-hero_title elementor-widget elementor-widget-heading\" data-id=\"6985888\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">It's by talking that we understand each other<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2777edf button-arrow-forward button-arrow-forward--diagonal elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"2777edf\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSf4mcQm7m9JsmTPalUcgiV4Hw5w-XY5xdqoYQRdPUKfVHjV5g\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"none\"><path fill=\"currentColor\" d=\"M10 3.333 8.825 4.508l4.65 4.659H3.333v1.666h10.142l-4.65 4.659L10 16.667 16.667 10 10 3.333Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Access the form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b24d9c4 e-con-full programs__right e-flex e-con e-child\" data-id=\"b24d9c4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d89a3a9 e-con-full e-flex e-con e-child\" data-id=\"d89a3a9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-017a2fc ouvidoria-contact elementor-widget elementor-widget-text-editor\" data-id=\"017a2fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can also contact us directly by email at <a href=\"mailto:ouvidoria@mastersense.com\">ouvidoria@mastersense.com<\/a>.<\/p><p>We guarantee total security and anonymity in your communications. Learn about our <a href=\"https:\/\/mastersense.com\/wp-content\/uploads\/2025\/05\/Codigo-de-Conduta-PT.pdf\" target=\"_blank\" rel=\"noopener\">Code of Conduct<\/a>. <\/p><p>Thank you for your feedback and we look forward to assisting you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact us ombudsman MasterSense values \u200b\u200bclear, accurate and timely communication. That is why we have created the MasterSense Ombudsman Service. This is an open communication channel for customers, partners and employees to send their suggestions, complaints, reports and compliments. Get in touch It&#8217;s by talking that we understand each other Access the form You can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8827","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ombudsman - Inova\u00e7\u00e3o em Alimentos e Bebidas | MasterSense<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mastersense.com\/en\/ombudsman\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MasterSense - Solu\u00e7\u00f5es em Ingredientes e Aromas\" \/>\n<meta property=\"og:description\" content=\"Designing the future through unforgettable flavours\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mastersense.com\/en\/ombudsman\/\" \/>\n<meta property=\"og:site_name\" content=\"Inova\u00e7\u00e3o em Alimentos e Bebidas | MasterSense\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-23T14:32:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mastersense.com\/wp-content\/uploads\/2025\/12\/Share.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"MasterSense - 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