{"id":8856,"date":"2025-05-15T14:55:57","date_gmt":"2025-05-15T17:55:57","guid":{"rendered":"https:\/\/stage-mastersense.fuerzastudio.com\/defensor-del-pueblo\/"},"modified":"2025-06-23T11:32:41","modified_gmt":"2025-06-23T14:32:41","slug":"quejas-y-sugerencias","status":"publish","type":"page","link":"https:\/\/mastersense.com\/es\/quejas-y-sugerencias\/","title":{"rendered":"Quejas y Sugerencias"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8856\" class=\"elementor elementor-8856 elementor-7101\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e3b42a e-flex e-con-boxed e-con e-parent\" data-id=\"5e3b42a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-70c60df e-con-full e-flex e-con e-child\" data-id=\"70c60df\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-31cac77 e-con-full e-flex e-con e-child\" data-id=\"31cac77\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63b5304 elementor-widget elementor-widget-heading\" data-id=\"63b5304\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Contacta con nosotros<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-542ef60 call-to-action__title elementor-widget elementor-widget-heading\" data-id=\"542ef60\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">quejas y sugerencias<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92e9554 elementor-widget elementor-widget-text-editor\" data-id=\"92e9554\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En MasterSense, valoramos la comunicaci\u00f3n clara, precisa y oportuna. Por eso, hemos creado el Servicio del Defensor del Cliente de MasterSense. Este es un <strong>canal de comunicaci\u00f3n abierto para que clientes, socios y empleados<\/strong> env\u00eden sus sugerencias, quejas, informes y felicitaciones.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6498a2 e-con-full e-flex e-con e-child\" data-id=\"d6498a2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-deff8d3 elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"deff8d3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"487\" height=\"487\" src=\"https:\/\/i0.wp.com\/mastersense.com\/wp-content\/uploads\/2025\/05\/image-1.webp?fit=487%2C487&amp;ssl=1\" class=\"attachment-large size-large wp-image-8261\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/mastersense.com\/wp-content\/uploads\/2025\/05\/image-1.webp?w=487&amp;ssl=1 487w, https:\/\/i0.wp.com\/mastersense.com\/wp-content\/uploads\/2025\/05\/image-1.webp?resize=300%2C300&amp;ssl=1 300w, https:\/\/i0.wp.com\/mastersense.com\/wp-content\/uploads\/2025\/05\/image-1.webp?resize=150%2C150&amp;ssl=1 150w\" sizes=\"(max-width: 487px) 100vw, 487px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9af93dc e-con-full e-flex e-con e-child\" data-id=\"9af93dc\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-77d4429 e-con-full programs__grid e-flex e-con e-child\" data-id=\"77d4429\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-56190a5 e-con-full programs__left e-flex e-con e-child\" data-id=\"56190a5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0918385 e-con-full e-flex e-con e-child\" data-id=\"0918385\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-231388f elementor-widget elementor-widget-heading\" data-id=\"231388f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Ponte en contacto con nosotros<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6985888 carreiras-hero_title elementor-widget elementor-widget-heading\" data-id=\"6985888\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Es hablando que nos entendemos.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2777edf button-arrow-forward button-arrow-forward--diagonal elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"2777edf\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSf4mcQm7m9JsmTPalUcgiV4Hw5w-XY5xdqoYQRdPUKfVHjV5g\/viewform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" fill=\"none\"><path fill=\"currentColor\" d=\"M10 3.333 8.825 4.508l4.65 4.659H3.333v1.666h10.142l-4.65 4.659L10 16.667 16.667 10 10 3.333Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Acceder al formulario<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b24d9c4 e-con-full programs__right e-flex e-con e-child\" data-id=\"b24d9c4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d89a3a9 e-con-full e-flex e-con e-child\" data-id=\"d89a3a9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-017a2fc ouvidoria-contact elementor-widget elementor-widget-text-editor\" data-id=\"017a2fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Accede al formularioTambi\u00e9n puedes contactarnos directamente a trav\u00e9s del correo electr\u00f3nico <a href=\"mailto:ouvidoria@mastersense.com\">ouvidoria@mastersense.com<\/a>.<\/p><p>Garantizamos total seguridad y anonimato en sus comunicaciones. Conozca nuestro <a href=\"https:\/\/mastersense.com\/wp-content\/uploads\/2025\/06\/Codigo-de-Conduta-ES.pdf\" target=\"_blank\" rel=\"noopener\">C\u00f3digo de Conducta<\/a>. <\/p><p>Gracias por sus comentarios y esperamos poder ayudarle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contacta con nosotros quejas y sugerencias En MasterSense, valoramos la comunicaci\u00f3n clara, precisa y oportuna. Por eso, hemos creado el Servicio del Defensor del Cliente de MasterSense. Este es un canal de comunicaci\u00f3n abierto para que clientes, socios y empleados env\u00eden sus sugerencias, quejas, informes y felicitaciones. Ponte en contacto con nosotros Es hablando que [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8856","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quejas y Sugerencias - Inova\u00e7\u00e3o em Alimentos e Bebidas | MasterSense<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mastersense.com\/es\/quejas-y-sugerencias\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MasterSense - Soluciones de ingredientes y sabores\" \/>\n<meta property=\"og:description\" content=\"Dise\u00f1ando el futuro a trav\u00e9s de sabores inolvidables\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mastersense.com\/es\/quejas-y-sugerencias\/\" \/>\n<meta property=\"og:site_name\" content=\"Inova\u00e7\u00e3o em Alimentos e Bebidas | MasterSense\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-23T14:32:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mastersense.com\/wp-content\/uploads\/2025\/12\/Share.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"MasterSense - 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